Computer Remote Support
Cell Phone Remote Support
iPad & Tablet Remote Support
One-on-one Remote Support
What are you waiting for?
Get personalized hands-on experience with our expert tutor. We will customize your support session so that you are learning exactly what you want to learn.
717-642-6611
1/2 hour minimum
Computer Remote Support One-on-One Support Tailored to your skill level to meet your specific needs. Whether we are resolving a one-time issue, or assisting you with how to better use your device, we're here to help!
Here are some topics and issues we commonly work with during our remote support sessions
Using Email & Resolving Errors
Importing & Managing Photos
Using a Web Browser & Resolving Errors / Pop-Ups
File Management
Social Media
General PC Skills
How to Download Our Remote Support Tool
To download our remote support tool please click on either the Windows or Mac Download button below. Your download will begin automatically. Depending upon which web browser you are using your download will appear differently. If you can’t locate your download we will provide instructions over the phone. Please schedule your remote support appointment before running the remote support software.
Mobile Device Support Resolve issues or learn the functions of your compatible Cell Phone, Tablet or iPad
Here are some topics and issues we commonly work with during our remote support sessions
Backup & Syncing
Setup & Configuration
Camera & Photo Storage
Email & Messaging Setup
Music
Downloading Apps
How to Download Our Remote Support Tool
To download our remote support tool please click on either the Android or iOS Download button below. You will automatically be taken to the respective AppStore to download Splashtop – our remote support utility. Depending on your device you may have to take additional steps to enable remote access. For more information on setting up your mobile device click here for Android setup help or here for iOS setup help. We recommend that you attempt to install the remote support tool on your mobile device before scheduling an appointment. If you are unable to install the software, you may need to bring your device to use for setup.