Many of our repair services can take several hours to complete which is why the majority of our repairs are covered for a flat-rate fee. Our on-site services, technology classes and general troubleshooting are billed by the hourly rates define below and are separated by services performed in our shop or at your home or business
$65 per hour
$32.50 diagnostic fee*
$16.25 minimum charge for any service
$25 one hour of one-on-one technology training
*diagnostic fee is waived if we perform a repair or you purchase a computer from us to replace your device. Advice is always free, if we spend less than 5 minutes to determine the issue and you choose not to repair your device you will not be charged a diagnostic fee.
$75 for first hour technical service call*
$90 for first hour technical service call (Out of area)
$65 for each additional technical service call hour
$40 one hour of one-on-one technology training**
*Includes residences or businesses within a 10 mile radius of our location. Anything outside our service area is a $90 first hour charge
**On-site technology training does not include technical service but may be available for an additional fee.
Flat Rate Services
Click on a service below to learn more about it.